At Kitty Klaw Lashes, your satisfaction is our priority, but please be aware that we do not offer refunds. We understand that sometimes, unexpected issues may arise with your lash extensions. If you encounter any problems within 48 hours of your appointment, don’t hesitate to reach out to us. We are more than willing to discuss possible solutions and provide advice to ensure your satisfaction with our service.
Our goal is to ensure that you are delighted with your lashes, so your feedback and comfort are paramount to us.
To maintain the perfect look of your lash extensions, regular infills are essential. For an infill appointment, it’s necessary that you retain at least 40% of your lash extensions. This is to ensure that we can effectively blend the new extensions with the existing ones, maintaining the fullness and beauty of your lashes. If you’re uncertain about whether you meet this requirement, please contact us before your scheduled appointment. We can offer guidance or arrange a brief consultation to assess your lashes.
This policy helps us maintain the high-quality standards of our service and ensures that your lashes always look their best.
